Privacy Policy

Effective Date: February 20,2024

ERS Burlington values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

We collect the following types of information:

• Personal Information: Includes your name, address, phone number, email address, and payment details.
• Device Information: Details about your device, such as make, model, serial number, and repair history.
• Usage Information: Data on how you use our website and services, including IP address, browser type, and operating system.
• Communication Information: Information you provide when contacting us via email, phone, or our website.

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our repair and sales services.
• Customer Support: To respond to your inquiries and provide support.
• Communication: To send updates, promotions, and information about our services.
• Transaction Processing: To process payments and manage transactions.
• Compliance: To comply with legal obligations and enforce our policies.

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted service providers who assist in operating our business and providing services to you.
• Legal Requirements: Authorities if required by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

You have the following rights regarding your personal information:

• Access and Correction: Request access to and correction of your personal information.
• Deletion: Request the deletion of your personal information, subject to legal requirements.
• Objection: Object to the processing of your personal information under certain circumstances.
• Withdrawal of Consent: Withdraw consent for data processing at any time.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website with the effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ERS Burlington
185 Plains Road East, Upper unit 16, Burlington, Ontario
Email: electronics.repair.sales@gmail.com
Phone: (416) 900-4385

Thank you for trusting ERS Burlington with your personal information. We are committed to protecting your privacy and providing you with exceptional service.